Question about an order


Customer Service

Horizon Hunters

I have pre-ordered a bunch of 2E stuff, and I used $140 in vouchers to pay for part of it.

1. Why couldn’t I use vouchers to start the subscriptions? That would guarantee that I can pick it up at Gen Con.
2. If I asked to cancel the order, would the $140 in vouchers be refunded and available for me to use?

Customer Service Representative

Hello Mark,

I happened to speak with you on the phone, so I believe we got everything sorted! If you have any questions or concerns, as always, please let us know!

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