Order 7863340


Customer Service

Liberty's Edge

Pathfinder Adventure, Adventure Path, Lost Omens, Starfinder Adventure Path, Starfinder Maps Subscriber

Hey gang,

Wanted to check the status on Order 7863340 shipping? The last couple of my orders were hung up so trying to be vigilant this month!

Thanks!

Paizo Employee Customer Service Representative

Hi Anorak,

Thanks for letting us know! It looks like your order is still in the shipping queue for subscriptions, which should be wrapping up by the end of this week. It looks like we did try to process the order earlier but encountered an issue with the payment method, which should have triggered a notification email to be sent to you. Just let us know when you'd like to try shipping again, and we'll go ahead and give it a nudge.

Thanks!

Liberty's Edge

Pathfinder Adventure, Adventure Path, Lost Omens, Starfinder Adventure Path, Starfinder Maps Subscriber

Hi Katina,

Thanks for reaching out!

I went thru the screens and I think the payment method updated correctly.

Please give it as nudge!

Thanks!

Anorak

Liberty's Edge

Pathfinder Adventure, Adventure Path, Lost Omens, Starfinder Adventure Path, Starfinder Maps Subscriber

Hi Katina, can you confirm if the new payment method worked? I still do not see a charge against the card.

Thanks!

Liberty's Edge

Pathfinder Adventure, Adventure Path, Lost Omens, Starfinder Adventure Path, Starfinder Maps Subscriber

OK, it shipped. Thank you for taking care of this! :)

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