Order 7932976 - subscription start book woes


Customer Service

Silver Crusade

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Pathfinder Adventure Path Subscriber

Aloha,

I've tried setting up a subscription for the setting line starting with the first PF2 book (Lost Omens), but despite selecting it twice during the subscription process I ended up wit a confirmation e-mail that my sub will start with the last PF1 book (Druma).

Halp plox.

Grand Lodge

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Pathfinder Adventure, Adventure Path, Lost Omens, Rulebook Subscriber

It's been doing the same for me, with every subscription I try. Previously with the card game, now with all the 2e books. Other people are posting the same thing, so it is a system error. I'm just waiting until all the 1e stuff is gone from the subscription starting points!

Paizo Employee Customer Service Representative

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Hello Gorbacz and mach1.9pants,

This is a recent behavior that has cropped up in the system, and we are working on getting it resolved. The 1e materials may not be gone from the starting options soon enough to preorder the books. We have two ways to make sure you can get your subscriptions started with the correct line item.

First option, you can set up the subscription with all the shipping and payment details you'd like in your cart, then let us know that you'd like to start it with the Second Edition items. We can perform a little magic on our side to get it to start with the correct line item from there.

If you've already started your subscription and it has the wrong line item currently in your sidecart, just let us know and we will cancel the incorrect starting line item, but keep your subscription active so it will generate the 2nd edition line item and you can continue from there.

Gorbacz, I have the Druma book canceled from yoru sidecart to set you up. mach1.9pants, just let us know which one we can help you do!

Grand Lodge

Pathfinder Adventure, Adventure Path, Lost Omens, Rulebook Subscriber

Thanks Sam, it looks like the sub wants to start on the 6th of the last AP and also Druma. Please confirm that if I put in an order for Sub of AP, PF Rules, Modules, and Campaign Setting (they're still called that in my cart) that the PF Advantage 15% will apply to those other subs?

Thanks

Paizo Employee Customer Service Representative

Hello mach1.9pants,

Yes, the Paizo Advantage will activate with the generation of your first Adventure Path volume, so it will apply to all of the items in the same order as that first Adventure Path subscription.

If you have every subscription in your cart you'd like to start with, I can fix up those starting line items and submit them for you. If you have more questions first, please just let us know! Thank you!

Grand Lodge

Pathfinder Adventure, Adventure Path, Lost Omens, Rulebook Subscriber

Yes thanks, I started another thread, but they're in my side cart with the last 1e AP and Druma book incorrect. Thanks guys, exciting times!

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