Hi Paizo Team ! :)
So, I preordered "Pathfinder Adventure Card Game: Core Set" and "Pathfinder Adventure Card Game: Curse of the Crimson Throne Adventure Path" on April 28th (order 7825501, shipping address in France, using Mail Innovations International).
Those two products were listed as shipping in 1 to 5 business days from May 13th. But now 6 days passed and my order is still marked as "Not yet shipped", so I wanted to ask if you know when my package will be shipped ? Does shipping from the USA to France make the shipping deadline longer ?
Have a nice day :)
|Sam Phelan Customer Service Representative|
As we are currently shipping subscription items in this window, I anticipate that your order is simply taking a bit longer due to the high quantity of orders we are currently shipping. While the estimation displayed 1-5 business days, preorder items purchased during their subscription window will simply fall into the shipping queue as the subscription items allow.
Even so, I noticed it was in a parent/child order with a digital item that was already fulfilled. In order to prevent any shenanigans from delaying them, I moved the ACG items into their own order. This won't upset their placement in the shipping queue and you should anticipate seeing these items ship shortly.