I had bought tickets to Paizocon months ago with the intent to transfer one to my wife. She finally made a Paizo account tonight but I can't figure out how to transfer the ticket to her. Her account handle is CiscoP and I need to transfer one of the two tickets I still have.
Go to your account. You'll find a section for My E-Tickets. Select Manage E-Tickets and choose to transfer one of the tickets you have. Enter her ID and it will search for her Paizo account. I'd call customer service if there is any question about whether you're transferring it to the correct account.
|Sam Phelan Customer Service Representative|
This is a known issue. Cancel and retry until it clears out, try clearing your browser cache or using a different browser, or transfer to your kid's account and then transfer from there to your wife.
|Diego Valdez Customer Service Representative|