Hello, I am moving in May during the shipping window of May 8-May 29. Can we please hold my May subscription? We expect to be fully at the new address by end of May. My new address is already updated in system.
I can either post when it is okay to ship my May subscription, or if you ship after June 1st that would be OK too. Just let me know whats easiest for you.
Thanks!
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Hello Redeux,
Your subscriptions have been suspended. You will be receiving an email confirmation. I can suspend orders until a specific date but not subscriptions. When you are ready just let us know and we can lift the suspension.
Hello, I am ready to lift my subscription suspension and receive my may subscription. My new address has been updated in the system.
Thanks kindly!
Customer Service Representative
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Hi redeux,
Thanks for letting us know! I've unsuspended your subscriptions and generated this month's items into an order for you. I'll go ahead and get a confirmation email sent out to you so you can look over the details. If anything needs to be changed, just let us know before the order ships and we'll get it taken care of. Otherwise, you should receive a confirmation email once the order has been processed.
Please don't hesitate to ask if there are any further questions or concerns that we may assist you with in the meantime, and I'll be happy to do so. Thanks, and have a wonderful weekend!