Order 7625558


Customer Service


I ordered Pathfinder Society Adventure Card Guild #5-4: Rise From the Wreckage PDF back in December, but the PDF still isn't able to be downloaded by me. Other members have reported being able to download their copy last month, so I'm curious the order still shows as Pending for me.

When I click on the order, it says the PDF is currently not available, then immediately under that it says it's in my downloads (which it is not). Please help correct this.

Paizo Employee Customer Service Representative

Hello Dulcee,

It appears that the order did not charge and go through the appropriate steps for a PDF order when it was placed. I fixed this issue and you should now see the digital asset on your account. Thank you for letting us know it was giving you trouble! If you have any continued difficulties, please let us know.


Sam Phelan wrote:

Hello Dulcee,

It appears that the order did not charge and go through the appropriate steps for a PDF order when it was placed. I fixed this issue and you should now see the digital asset on your account. Thank you for letting us know it was giving you trouble! If you have any continued difficulties, please let us know.

I just checked, and it's showing in my downloads now. Thank you!

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