
Sam Phelan Customer Service Representative |

Hello Anorak,
It looks like that because these are the first items in your subscription it was behaving a little different that it will normally. Your order is generated and I sent you a new confirmation email. This likely appeared as a payment failure email, as it was still pulling from an older authorization. I have reauthorized the card and it was accepted.
There's no further action required on your end. We will finalize these orders and grant the assets shortly.