Didn't receive PDF of Flip-Mat Classics: Hill Country


Customer Service


My subscription order shipped today, but I didn't receive access to the PDF for this flip mat. It was ordered February 24th in order # 7533848, and I believe street date for the product was February 26th or 27th so it should have counted as a pre-order. (And I am a Maps subscriber.)


Pathfinder Maps, Starfinder Adventure Path, Starfinder Maps, Starfinder Roleplaying Game, Starfinder Society Subscriber; Pathfinder Roleplaying Game Superscriber

I have the same issue. I recently restarted my Maps subscription (shortly before you began authorizing the March subscription orders). I got the PDF for Wicked Dungeon but not for Hill Country.

Customer Service Representative

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Hello Joana and David knott 242,

Thank you for letting us know that this was not working. I will investigate to see if the process for granting the asset for preordering is broken. In the meantime, you can both find this asset added to your account!


Thank you, Sam!

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