Gen Con Pickup


Pathfinder Second Edition General Discussion

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Shadow Lodge

Will you be offering Gen Con Pickup for the hardcopies pre-ordered?

Paizo Employee Customer Service & Community Manager

We haven't made any announcements regarding Gen Con pick up yet.

Liberty's Edge

This is wild speculation but I imagine that they'll NOT have pickups available there simply because of the hassle of verifying a Paizo Account on the most congested 4G network within 800 miles and the complications that would entail at the booth.

More wild speculation!
A second sales booth up near the Sagamore Ballroom by the PFS Room that is open for 4 hours on Thursday and Friday before they sell completely out of physical books. They'll dig up another 300 books on Saturday and those all go to the Show Floor and sell out by 3pm. Sunday they find another 150 books in James Jacobs Hotel Room stashed in closet that they sell most of by the end of Family Day Sales.


Pathfinder Battles Case Subscriber; Pathfinder Companion, Maps, Starfinder Adventure Path, Starfinder Maps, Starfinder Roleplaying Game, Starfinder Society Subscriber; Pathfinder Roleplaying Game Superscriber

NOT having Gen Con pickup would be a very new thing. Remember that they did have Gen Con pickup when Starfinder came out. I think they know to be ready for something comparable to that.

Paizo Employee Customer Service & Community Manager

3 people marked this as a favorite.

We also did pick up for the Playtest books last year, in fact, that was the first time we've have a pick up option for non-subscribers...

Stay tuned for more details though.


Sara Marie wrote:

We also did pick up for the Playtest books last year, in fact, that was the first time we've have a pick up option for non-subscribers...

Stay tuned for more details though.

Awesome, will keep my eyes peeled as I really want to make sure I get a copy at GenCon.

Liberty's Edge

I'm REALLY hoping they do pick-up for GenCon this year. I'd love to just order my books at pick them up from Paizo there, especially after the debacle that was the Playstest shipping.


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Pathfinder Adventure Path Subscriber

Having pickup at Gencon would be amazing and way less stressful.

Paizo Employee Customer Service & Community Manager

I can't imagine we won't have Gen Con pick up for subscribers as that code is already in place. But we had difficulties with a few of the technical aspects of offering the Playtest as Gen Con pick up for non-subscribers and in addition to deciding how things should operate, we need to be sure they can be implemented.

Liberty's Edge

Pathfinder Pathfinder Accessories, Rulebook Subscriber

If I can’t pick up a pre order at Gen Con, the. I won’t pre order it. It does me no good at Gen Con to not have them. I suspect I’ll have the PDFs as with other products I get, but I’ll hold off until there’s an announcement or something.


Pathfinder Pathfinder Accessories, Starfinder Roleplaying Game, Starfinder Society Subscriber; Pathfinder Roleplaying Game Superscriber

I definitely want to know the process, when it's decided.

Liberty's Edge

Any new info on this? Can’t really preorder yet without knowing.

Shadow Lodge

Poke


Pathfinder Adventure Path Subscriber

I'm holding out on a preorder for info on this. Any news?

The Exchange

Pathfinder Adventure Path, Lost Omens, Pathfinder Accessories, Rulebook Subscriber; Starfinder Charter Superscriber

Same here, want to preorder but want to pick up at GenCon like that last two years!


Pathfinder Adventure Path Subscriber

How did it work in the past? Pay for it on the website then they hold it for you there?


Pathfinder Adventure, Rulebook Subscriber
joshua neeley wrote:
How did it work in the past? Pay for it on the website then they hold it for you there?

It used to be that you could pick up your subscription items at their booth at GENCON. Last year you could pick up your preorder for the Playtest. I would imagine they would go back to the subscription model this year, since a) you couldn't "subscribe" to the playtest and b) Paizo REALLY wants you to be a subscriber and c) you can just cancel your subscription at any time.

Paizo Employee Customer Service & Community Manager

8 people marked this as a favorite.

Everyone is on board with having the new releases available for pre order pick up at Gen Con 2019. I'm checking in with Rai & her tech team folks to be sure we have the process for selecting this option when placing orders and to change it on existing orders before I put this out into the world officially.

Opting in for convention pick up should start happening around June 10th and the last date to make that choice will depend on when Will needs the truck to leave for Indy.


1 person marked this as a favorite.
Pathfinder Adventure, Rulebook Subscriber
Sara Marie wrote:

Everyone is on board with having the new releases available for pre order pick up at Gen Con 2019. I'm checking in with Rai & her tech team folks to be sure we have the process for selecting this option when placing orders and to change it on existing orders before I put this out into the world officially.

Opting in for convention pick up should start happening around June 10th and the last date to make that choice will depend on when Will needs the truck to leave for Indy.

Thanks for the update Sara, I really appreciate Paizo's hard work in keeping their customer service top notch.

The Exchange

5 people marked this as a favorite.
Pathfinder Adventure Path, Lost Omens, Pathfinder Accessories, Rulebook Subscriber; Starfinder Charter Superscriber

Thank you Sara! Also, LOVE your RP on Oblivion Oath! Just thought I would tell you to keep up the good work you guys are fun to watch!

Liberty's Edge

1 person marked this as a favorite.
Sara Marie wrote:

Everyone is on board with having the new releases available for pre order pick up at Gen Con 2019. I'm checking in with Rai & her tech team folks to be sure we have the process for selecting this option when placing orders and to change it on existing orders before I put this out into the world officially.

Opting in for convention pick up should start happening around June 10th and the last date to make that choice will depend on when Will needs the truck to leave for Indy.

Hello, I probably should be patient, but who are we kidding? So any more on this.

Thanks!

Grand Lodge

Any updates Sara?


Any update on this? I've been waiting to put in my pre order till I can select pickup at Gencon or some direction on how to select it lol.


Pathfinder Adventure Path Subscriber

Waiting for an update as well.

Grand Lodge

joshua neeley wrote:
Waiting for an update as well.

I with Joshua. Waiting to buy until I get confirmation I can pick up at GenCon and store is updated to allow for that.


Pathfinder Adventure, Lost Omens, Rulebook, Starfinder Roleplaying Game Subscriber

The option is now in your subscription management.

Grand Lodge

Zioalca wrote:
The option is now in your subscription management.

Agreed, we know its available for subscription, wanting to know about pre-order pick ups that aren't subscription


Pathfinder Adventure, Lost Omens, Rulebook, Starfinder Roleplaying Game Subscriber

Ah, my apologies

Paizo Employee Customer Service & Community Manager

The option is up for subscribers to opt in. I'm working on an email for that.

Liberty's Edge

Pathfinder Pathfinder Accessories, Rulebook Subscriber

Well, I already had to cancel my pre-order since some vouchers I got at origins can’t be applied to the order AFTER checkout. So, before I go through the rigmarole of putting in another pre-order, I need some way to know if selecting gen con pick up will be an option and when I’ll be able to choose it.


Pathfinder Adventure Path Subscriber

So if I were to choose to pickup my subscriptions at gen con, and purchase the second edition material, and choose to have them ship with my subscription, would they be available for pickup at gen con? I might be a bit confused now...


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Pathfinder Roleplaying Game Superscriber; Pathfinder Starfinder Roleplaying Game Subscriber
joshua neeley wrote:
So if I were to choose to pickup my subscriptions at gen con, and purchase the second edition material, and choose to have them ship with my subscription, would they be available for pickup at gen con? I might be a bit confused now...

I believe that's the case. I have several subscriptions and have chosen pickup at gen con and the non-subscription pf2 items I've ordered (the GM screen and the Plaguestone Flip-Mat) are listed in the stuff I'm able to pick up there.


Is it only subscribers that will have the opportunity to pick up at Gencon then?

Dark Archive

Pathfinder Adventure Path, Lost Omens Subscriber
Sara Marie wrote:

The option is up for subscribers to opt in. I'm working on an email for that.

Are there any answers for non-subscribers? Or those who want to start a subscription with the start of P2?

Liberty's Edge

Pathfinder Companion, Starfinder Adventure Path, Starfinder Roleplaying Game Subscriber; Pathfinder Roleplaying Game Superscriber
Sara Marie wrote:

The option is up for subscribers to opt in. I'm working on an email for that.

So, I saw the Bestiary showing up part of my subscription, but not the Core Rulebook itself? o.o


Pathfinder Battles Case Subscriber; Pathfinder Companion, Maps, Starfinder Adventure Path, Starfinder Maps, Starfinder Roleplaying Game, Starfinder Society Subscriber; Pathfinder Roleplaying Game Superscriber

From rooneg's post, it looks like you need to subscribe to at least one product line that has a July/August/Gen Con release and then you can have every July/August/Gen Con released product you preordered that is part of any subscription available for pickup there. If that is right, then people starting subscriptions then are fine, but complete non-subscribers are probably out of luck.

Liberty's Edge

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Pathfinder Pathfinder Accessories, Rulebook Subscriber

I’m more than a little perturbed at the moment.

I tried to subscribe so I could get this stuff at Gen Con, but the system wouldn’t let me use the vouchers I have to pay for it. So my only choice was to prep-order them.

If I can’t pick them up at Gen Con, I’m going to be pretty unhappy. I do understand the need to let subscribers have some advantage (they get free PDFs) but this isn’t just a standard release.

I wish we would hear SOMETHING.

Dark Archive

Pathfinder Adventure Path, Lost Omens Subscriber
Mark Stratton wrote:

I’m more than a little perturbed at the moment.

I tried to subscribe so I could get this stuff at Gen Con, but the system wouldn’t let me use the vouchers I have to pay for it. So my only choice was to prep-order them.

If I can’t pick them up at Gen Con, I’m going to be pretty unhappy. I do understand the need to let subscribers have some advantage (they get free PDFs) but this isn’t just a standard release.

I wish we would hear SOMETHING.

I was under the impression that you paid for the items in your side-cart when you picked them up, so you could use them for that? Unless I misunderstood, :-(

Liberty's Edge

1 person marked this as a favorite.
Pathfinder Pathfinder Accessories, Rulebook Subscriber
Northern Dreamer wrote:
Mark Stratton wrote:

I’m more than a little perturbed at the moment.

I tried to subscribe so I could get this stuff at Gen Con, but the system wouldn’t let me use the vouchers I have to pay for it. So my only choice was to prep-order them.

If I can’t pick them up at Gen Con, I’m going to be pretty unhappy. I do understand the need to let subscribers have some advantage (they get free PDFs) but this isn’t just a standard release.

I wish we would hear SOMETHING.

I was under the impression that you paid for the items in your side-cart when you picked them up, so you could use them for that? Unless I misunderstood, :-(

The vouchers have to be used when you “check out” which I have to do to move the subscriptions to the side cart.

It’s a total no-win scenario. I earned $140 in vouchers and if I want the books in day one, it seems I’d have to shell out 200 bucks of my own money, when I have perfectly good vouchers. That seems a bit unfair in my view.

Liberty's Edge

1 person marked this as a favorite.
Sara Marie wrote:

The option is up for subscribers to opt in. I'm working on an email for that.

Can a Paizo rep please explain what the will happen to people don't have a subscription but have pre-ordered 2nd edition product?


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Pathfinder Adventure Path Subscriber

If a subscriber was to preorder 2E products and choose to pick them up at Gen Con, will they be charged at check out on the site or when they pickup the product at the con?


Sara Marie wrote:

Everyone is on board with having the new releases available for pre order pick up at Gen Con 2019. I'm checking in with Rai & her tech team folks to be sure we have the process for selecting this option when placing orders and to change it on existing orders before I put this out into the world officially.

Opting in for convention pick up should start happening around June 10th and the last date to make that choice will depend on when Will needs the truck to leave for Indy.

I saw the email blast this morning about needing to place a preorder by this week if you want to pick them up, but there was no mention of Gencon specifically. Also, the 6/10 date that you mentioned for potentially opting into GenCon pickup has passed. Could you please let us all know how to best go about ordering for GenCon pickup? Many thanks.

Liberty's Edge

Pathfinder Pathfinder Accessories, Rulebook Subscriber

What email? I have a pre order I submitted Wednesday but have no way to modify it for Gen Con pick up.


Pathfinder Adventure Path Subscriber

I have not received any email either.


No email for me either and if I add the subscription I still can not find the option for Gencon Pickup.


Pathfinder Adventure Path Subscriber

I successfully got it setup for Gencon pickup.

I placed the order just now and went to My Account > Account Settings.

From there, scroll down and in the right column you should find "My Subscriptions."

Click the Manage Subscriptions button and you should have an option to pickup at Gen Con. You may have to select that option first before it shows you what items that you have purchased which are available to pickup. It shows all of mine.

However i still have two questions.

1. Can i preorder multiple copies to pickup?

2. Is this a means to guarantee myself a copy before they sell out? For example, do i still need to stand in line on Thursday to guarantee i get a copy before they sell out despite that i have already paid for the item or items?

Liberty's Edge

Pathfinder Pathfinder Accessories, Rulebook Subscriber

Well as I don’t have a subscription, and as I couldn’t use my vouchers to get one, that’s not helpful to me (but I’m glad you weee able to get it set for you!)


Mark Stratton wrote:
What email? I have a pre order I submitted Wednesday but have no way to modify it for Gen Con pick up.

There's an email I received at 9 AM EST this morning from the "Paizo Goblins" aka news@email.paizo.com with the subject line "Preorder Your Pathfinder Second Edition Launch Products Today!"

If you didn't receive it, maybe it went to your SPAM filter or maybe you aren't on the mailing list due to preferences, etc.


Pathfinder Battles Case Subscriber; Pathfinder Card Game, Starfinder Adventure Path, Starfinder Roleplaying Game, Starfinder Society Subscriber; Pathfinder Roleplaying Game Superscriber

I forget, when you pick up a subscription at GenCon, is it paid for via your method on file, or do you give them cash/a card to charge there?

Grand Lodge

Pathfinder Adventure, Rulebook Subscriber; Pathfinder Battles Case Subscriber

I believe you can choose either.

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