Order 7694775


Customer Service

The Exchange

Hi

I believe this was supposed to be sent as one shipment but just the map folio has been shipped with the adventure path still outstanding. Is this going to lead to different shipping costs as the order said it should go as one shipment of 2 items.

Customer Service Representative

Hello Kayos.,

I took a look at the order, and you are correct. Despite the shipping stating that the two items should ship together, it appears that one was shipped without the other. I have waived the shipping on the second item, so that your shipping costs will not be impacted by this error.

I will ensure your second item leaves our warehouse promptly tomorrow. If you have any questions or concerns, please let us know. Thank you!

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