Pathfinder 10th Anniversary Shattered Star Humble Bundle Redemption issues 2019-02-20


Customer Service

Sovereign Court

Greetings! This is a thread to complain about the new Pathfinder Humble Bundle for the 10th anniversary going on right now, and issues redeeming the codes.

https://www.humblebundle.com/books/pathfinder-10th-anniversary-books

Just FYI - there may be some confusion issues about redeeming the codes....

The $1 tier worked fine. I got the $15 tier for my $8 code, the $25 tier for my $15 code, and the $18 code gave me the $35 tierthe code they gave me for the $18 tier does not work.

I have heard others say that their codes work fine, but mine did not.

The tiers as listed on the Paizo site and the tiers on the Humble Bundle site don't match.

Could I please get my missing $8 tier?

And you might want to get this straightened out ASAP... more people that order, more issues will happen.

Edit: It took a while for all of the codes generate don the Humble Bundle site to work on the Paizo site. I was able to redeem my missing code.

Customer Service Representative

Hello The Masked Ferret,

You are not the only one to experience this issue. It sounds like there was a technical issue that was discovered very early on and fixed just a tad too late for people to experience this during their first couple of redemption attempts. The issue with differences in tiers was also noticed.

Please let us know if you experience any further difficulties. Thank you!


Hello there

The Pathfinder Beginner Box is not showing up when I redeemed my codes, I understand I will need to pay shipping for it. but it is not showing at all. Is there something else I have to do?

Gosterro

Customer Service Representative

Hello Gosterro,

The entirety of the Humble Bundle was digital this time. We are not shipping physical copies of the Beginner Boxes or any other content (I realize you didn't think this, but since this thread may be referenced by others, I wanted to address it).

You should find digital assets on your account after redeeming the Humble Bundle that include all the content in the Beginner Box. The only thing from the physical version that couldn't be digitized I believe would be the dice!

If you are missing any of your Humble Bundle content from your downloads page, please let us know. Thank you!


Sam Phelan wrote:

Hello Gosterro,

The entirety of the Humble Bundle was digital this time. We are not shipping physical copies of the Beginner Boxes or any other content (I realize you didn't think this, but since this thread may be referenced by others, I wanted to address it).

You should find digital assets on your account after redeeming the Humble Bundle that include all the content in the Beginner Box. The only thing from the physical version that couldn't be digitized I believe would be the dice!

If you are missing any of your Humble Bundle content from your downloads page, please let us know. Thank you!

Thank you for letting me know. All digital works for me.

Gosterro

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