Couple of preorders


Customer Service


Hi Paizo people

I just wanted to touch base on a couple of long-standing orders:

The first is the latest D&D module + “Add ons”. I believe they are now available for sale and yet are still showing as a stand-alone preorder in my account (I can’t find the order number, I’m afraid). Is everything fine with this? Just trickling through the queue?

The second is the ongoing Campaign Coins saga. I’ve had a bunch of them sitting in my sidecart for ages (I think the first of them was ordered last December!) These have had a troubling history, but the latest I’d heard was that a shipment was imminent from your distributor, so I’d kind of hoped they’d make it into December... Would you be able to look into that for me again, please? If they are ready - I’d be keen to bundle the coins up into their own shipment and have them sent over via cheapest possible. (I don’t trust these to be included in a subscription run!)

Thanks for any help you can give.

Cheers
Steve


Hmm...it’s weird that I put this here, rather than in the CS forum. Rookie error!
You’d think I’d know the process by now. :o

Customer Service Representative

Hello Steve,

I've given the order containing the D&D module a nudge and it will be going down to the warehouse to ship soon! I'm sorry about any excessive wait on that.

I checked with our store team and they received an update about a week ago about the Campaign Coins. The makers plan to have the coins minted and provided to us by the end of January. This is their most recent estimate for availability.

If you have any questions or concerns, please let us know. Thank you!


Brilliant.

Thanks, Sam!

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