Order #7574772


Customer Service


HEllo! I placed an order a little over a week ago and have yet to receive any sort of confirmation. Is there anything I need to do/change on my end? I.e home address or confirm email?

Paizo Employee Customer Service Representative

Hello j.torresii,

Thanks for letting us know! I've taken a look, and it seems that your order is waiting on a miniature to come back in stock. However, I'm not sure this is one we'll be able to get again, so I'll have to check in with our webstore team tomorrow to verify. Once I get some clarification, I will let you know.

Sorry for any confusion or inconvenience! Please don't hesitate to ask if there are any further questions or concerns that you may have in the meantime, and I'll be happy to assist you.

Thanks!

Paizo Employee Customer Service Representative

Hi j.torresii,

I've just heard back from our webstore, and it does sound like this is one of the minis that we'll be able to get in stock again. In fact, it has already been ordered from our distributor! It should be on the way to us, and we expect to receive it most likely next week. Once we've received the miniature in our warehouse, your order will be shipped as quickly as possible, and you'll receive a confirmation email to let you know that it is on the way.

Please don't hesitate to ask if there are any further questions or concerns that you may have in the meantime, and I will be more than happy to assist you as best I can. Thanks, and have a wonderful day!

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