Paizo Order # 7547845


Customer Service


Hello!

I have a quick question about the order I just received, as I am worried there may be an error. It looks like my order for this month has the Construct Handbook added to my sidecart, but I already received that in my sidecart with my order last month, so I already have that book. I just wanted to be sure I wasn't sent the same book twice!

Thank you!

Customer Service Representative

Hello Azazyll,

No need to worry about receiving the Construct Handbook twice. Some people's confirmation emails have been deciding to show past information regarding the sidecart. You will notice the Construct Handbook is under the "Items added to your sidecart" section, but is lacking from the "shipments" section of the confirmation email. This indicates that the item is not currently being set to you. The item also displays the previous order number it was shipped in below the item.

I'm sorry for any confusion this caused! If you have any further questions or concerns, please let us know. Thank you!


Thank you! Just wanted to be sure. Sorry, I'm sure you've had to explain this one a lot!

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