bonebrah |
I sent the hardcover books back to you by returning to sender and it's been a couple weeks now. I have not seen a refund. If a refund has been issued please advise the amounts and dates so I can cross reference them. I got an email about the Starfinder hardcover being refused by sender, I sent both orders at the same time, so they should both be refunded at the same time.
Thanks
Sam Phelan Customer Service Representative |
Hello bonebrah,
It appears that we returned your books on November 6th and the Customer Service Representative who processed the return (but was not part of any previous communication regarding the books) emailed you to confirm the return as is our protocol. We did not receive a reply to this return confirmation so the refund had not yet been issued.
Thank you for getting in contact with us! I have now confirmed the return and issued the refund for the items. If you have any questions or concerns, please let us know. Thank you!
bonebrah |
Hello bonebrah,
It appears that we returned your books on November 6th and the Customer Service Representative who processed the return (but was not part of any previous communication regarding the books) emailed you to confirm the return as is our protocol. We did not receive a reply to this return confirmation so the refund had not yet been issued.
Thank you for getting in contact with us! I have now confirmed the return and issued the refund for the items. If you have any questions or concerns, please let us know. Thank you!
Thanks a bunch!