Enlight_Bystand |
I got my November shipping notice earlier today and went to download, but it seems that I’ve only received the single file versions, not the one file per chapter, which is the versions I use.
Is it possible to give things a poke?
Cylerist |
I got my November shipping notice earlier today and went to download, but it seems that I’ve only received the single file versions, not the one file per chapter, which is the versions I use.
Is it possible to give things a poke?
I have the same issue I am hoping it will be added to our downloads soon.
Sam Phelan Customer Service Representative |
Cylerist |
Hell Enlight_Bystand and Cylerist,
We are aware of this issue. It appears that the one file per chapter was not added to the site prior to the auth. This should be set up and fixed soon. Thank you for your patience!
Thank you for your reply.
Might it be available before the end of this week?Sam Phelan Customer Service Representative |
Helly Cylerist,
Unfortuatnely those who would be able to accomplish this did not have room on their agenda this week. While it is not currently available, I will bring it to the forefront of their attention next week and we will hopefully have that option provided for you soon.
Thank you for your patience!
Sam Phelan Customer Service Representative |
Hello Englight_Bystand,
The most recent estimate I have been given is that they hope to have this fixed before the Thanksgiving Holiday. I'll ensure that this remains on the list of tasks to complete and I'll come back to this thread once it has been completed to update you folks interested in the single file per chapter version.
Sam Phelan Customer Service Representative |
Katina Davis Customer Service Representative |