Order 7547462


Customer Service

Grand Lodge

Can you apply this order to my store credit please, I cna;t seem to do it myself.

Thanks in advance.

Rob

Paizo Employee Customer Service Representative

Hello Rob,

No problem. After the orders are generated many changes require Customer Service to interact with it. I have applied the store credit in full to the order and have sent you a new confirmation email. If you have any questions or concerns, please let us know. Thank you!

Grand Lodge

Hello,

Thanks for doing that. The email I received yesterday said the payment method was declined, but I see the money was taken from my store credit. I hope that still means everything is a-okay.

Rob

Paizo Employee Customer Service Representative

Hello Olmac,

Thanks for letting us know! I think that was just our system being stubborn, but I'm going to let the warehouse know that they can ship your order. If it has any trouble going through, it should send you an email, so just let us know if we need to do any prodding on our end.

Thanks!
-Katina

Grand Lodge

Thanks Katina.

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