Problem with Ordering from Cart with Store Credit


Customer Service

Sovereign Court

Adventure Path Charter Subscriber; Pathfinder Adventure, Rulebook, Starfinder Adventure Path, Starfinder Roleplaying Game Subscriber

Paizo Team, I tried to place an order from my cart using my store credit. However, I don't think it worked. I never got an order confirmation and the items are still in my cart. On the other hand my store credit has been reduced down by the purchase price. Can I please get someone to help me figure out whether or not the order went through. I am assuming it did not, so could I also get some help straightening out my store credit so I can place the order.

Thanks!
James

Customer Service Representative

Hello Dithering Fool,

I'm not sure what was preventing you from submitting the order. It allowed me to submit the order without a problem. Sometimes its sticky like that! I have sent you a confirmation email for the order and your store credit should cover it as intended. Thank you!

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