Avatar name change + Downtime code issue

Customer Service

Pathfinder Battles Case Subscriber; Pathfinder Companion, Maps Subscriber; Pathfinder Roleplaying Game Superscriber

So I have two problems..

1 - I deleted an unused PFS character with the name Dwapook so I could use it as my current username, but it never became available again..

2 - I have the "downtime" code entered in but it isn't discounting my cart

Paizo Employee Customer Service Representative

Hello Dwapook the Goblin,

I have made some adjustments to your account which will hopefully allow you to use your previous PFS character name as your username. Please give it another shot and let me know if it continues to give you problems.

I have manually adjusted the prices in your cart to reflect the downtime discount. Some discounts do not display in the card but appear when submitted. I know this can be quite inconvenient. You should now see that your card has the downtime discount prices displayed for you.

If you have any questions or concerns, please let me know. Thank you!

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