Order 7453306


Customer Service


Pathfinder Adventure Path, Rulebook, Starfinder Adventure Path, Starfinder Roleplaying Game, Starfinder Society Subscriber

Hi there,

Can you please take a look at this? I’ve changed the billing info about 8 times on this and it isn’t sticking. I’ve also emailed over a week ago and have not received a response. I’ve always gone out if my way to say what great customer service Paizo has, because you’ve always gone out of your way to provide it, but I’ve got to say this time I’m disappointed.

Frank Michienzi

Paizo Employee Customer Service Representative

Hello Qualidar,

Thank you for letting us know! I see your email in our inbox from Friday but didn't see any earlier ones about this issue. I apologize for the delay - we're a bit backlogged in our inbox and working through that as quickly as we can. Thanks for your patience!

I've taken a look at your order, and it does seem that the correct card was selected and charged, and your order was processed for shipping a bit earlier today. It should be on the way to you now!

Please don't hesitate to let me know if there are any further questions or concerns that you may have in the meantime, and I'll be more than happy to assist you.

Thanks!
-Katina

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