wax poetic |
Hi, Customer Service:
I just tried to download the Pathfinder 2 Rulebook as part of the playtest and only received the most recent Rules Update instead of the actual book PDF (on the bright side, the "Rules Update" download works fine!).
I've tried the normal internet stuff (clear cache/cookies, restart computer, ritual blood sacrifice...etc.) as well as tried to download the PDF via the three different links I could find (main page download link, "list of all items in playtest" page, and the account-side log of downloads) and still could not get the PDF.
At this point, I'm relatively sure that it's not an end-user issue. Any thoughts on what could be going on? Thanks!
Sam Phelan Customer Service Representative |
Sam Phelan Customer Service Representative |
Hello Matt2VK,
This error should be fixed for everyone, as it is not an account specific issue. Try clicking, "Problems Downloading this file? Click here" when it is offered. This should cause your download button to essentially recheck for the correct download files, hopefully bringing up the correct download this time.
If you continue to have problems after giving this a shot, please let me know!