Unable to change address


Customer Service


I currently have three addresses listed in my account, at numbers 10, 19, and 45 of three different streets in three different suburbs. I'm trying to set up an AP subscription to be shipped to my current address, at 45, but the shipping section of the checkout still shows my address at 10 as the default, even after I go in and change it to my current one. What's more, I seem to be unable to delete the two old addresses (10 and 19). What can I do to make sure my sub is sent to my current address? Thanks in advance, and I'm greatly looking forward to Return of the Runelords!

Paizo Employee Customer Service Representative

Hello El Ronza,

Thanks for letting us know about this! It seems that our system was just being a bit stubborn, but I've given it a good talking to and things should be all sorted out now. The 45 address should now be the only one on there.

I did see that the 10 address is still attached to your default payment method, would you like me to update that card as well? If that address is still the correct billing address for the card, it should be fine, but otherwise it may cause troubles trying to submit any new orders. Just let me know and I'll be glad to give it a nudge for you.

Otherwise, you should be all set! Please don't hesitate to ask if there are any further questions or concerns that I may assist you with.

Thanks, and have a great day!
-Katina

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