Credit card declined


Customer Service

Silver Crusade

Pathfinder Adventure, Adventure Path, Maps, Starfinder Adventure Path, Starfinder Maps, Starfinder Roleplaying Game, Starfinder Society Subscriber

Everything else seems to be able to charge my credit card just fine, including Paizo subscriptions, but the Paizo website is failing to process an order for a couple of the new Concordance pins. Could someone take a look at that at some point and let me know what's going wrong, please?

Thanks!

Silver Crusade

Pathfinder Adventure, Adventure Path, Maps, Starfinder Adventure Path, Starfinder Maps, Starfinder Roleplaying Game, Starfinder Society Subscriber

Hey, it started working sometime afterward. Not entirely sure why. But you can (hopefully) ignore this one.

Sorry!

Paizo Employee Customer Service Representative

Hello Terminalmancer,

I've taken a look and it seems that initially your card was getting a 'general decline, no other information provided by the issuing bank' error message, which is something the bank would need to fix on their end. However, the last attempt seems like it was authorized just fine, so it *should* be working ok now. Just let us know if it gives you any more trouble.

Thanks!
-Katina

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