Package 1113229 from this order was shipped July 23rd, and has yet to arrive as far as I can tell. Unfortunately there is no tracking info for that package so I'm hoping you can help me track it down.
Package 1119174 from the same order was shipped August 1st and arrived already. There was also a payment issue with the second shipment, but that happened after the shipment of the first package, and was resolved the same day, so shouldn't have affected anything as far as I can tell.
|Diego Valdez Customer Service Representative|
The package shipped out on July 23 and had up to 8 business days in transit to you. It should have arrived by now so it sounds like it is lost in the post. I have set up replacements for the items for you, which are in your sidecart. They will be shipping out along with your August subscription order, which we plan to run the authorization for this week.