Order 5252429 / 4907696


Customer Service

Liberty's Edge

Pathfinder Adventure, Adventure Path, Starfinder Adventure Path Subscriber

Hi Sara & Team -

I sent an email to Sharaya but I am still seeing a declined/Pending on my orders. Was this resolved?

Thanks!

Paizo Employee Customer Service Representative

Hi Anorak,

It looks like you're still working on this with Sharaya via email. Just let me know if you need any additional assistance.

Thanks!
-Katina

Liberty's Edge

Pathfinder Adventure, Adventure Path, Starfinder Adventure Path Subscriber

Hi Katina -

Thanks for the reply! Everything is resolved with Order 4907696.

However I am still waiting word from Sharaya on Order 5252429.

Anorak

Liberty's Edge

Pathfinder Adventure, Adventure Path, Starfinder Adventure Path Subscriber

Hello,

Since it has been 48 hours since I sent my email and 24 hours since this post, I'm checking in to see what the status is on order 5252429. Thanks!

Customer Service Representative

Hello Anorak,

I'm sorry about the delay in communication. Things can get a bit hectic while we are preparing for GenCon and the release of the Playtest!

I posted an authorization to ensure that the payment method was good to go, and it is! I will make sure that this order gets processed promptly. Thank you for your patience. If you have any questions or concerns, please let me know. Thank you!

Liberty's Edge

Pathfinder Adventure, Adventure Path, Starfinder Adventure Path Subscriber

Thanks, Sam! I normally try not to pester you guys however there were a lot of issues with this authorization so wanted to be sure I was on top of it.

Thanks for all that you and the team do!!!

Community / Forums / Archive / Paizo / Customer Service / Order 5252429 / 4907696 All Messageboards
Recent threads in Customer Service