Order 5295493 and Subscription


Customer Service

Dark Archive

I just got a confirmation for this order and was quite alarmed to see it totals nearly $100! I absolutely cannot afford that, and have no desire to own the flip tiles. I would, however, like to continue to receive flip mats and map packs. If the two flip tiles items cannot simply be removed from this order then please cancel it. If flip tiles products will continue to be part of the map subscription with no option to opt out, then please cancel the subscription as well. It is bad enough that I already have had to pay for and receive maps designed for a game I do not even play (Starfinder). I strongly urge Paizo to rethink their subscription service, allowing customers to opt in/out of specific products or lines that do not fit their needs. Either way I will continue to be a customer, as I love Pathfinder, but the current model will force me out of being a subscriber, and I doubt I am the only one.

Thank you for your time.

Customer Service Representative

Hi AsmodeusUltima,

Thanks for your feedabck. I'll pass that along.

As we do not have a way to do what you would prefer, I have set your Maps subscription to be cancelled after Pathfinder Flip-Mat Multi-Pack: Forests. which cancels the Map Tiles from you order. You should get an updated order confirmation email for your July order.

Thanks!
~Sharaya

Dark Archive

Thank you, Sharaya! I'll keep an eye out and if Paizo (still my favorite company) switches to a less all-or-nothing subscription model I will happily jump back onboard!

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