Hold subs until after the weekend.


Customer Service


Pathfinder Adventure Path, Rulebook, Starfinder Adventure Path, Starfinder Roleplaying Game, Starfinder Society Subscriber

Ahoy hoy,

Things are a little tight for today, if you could wait until after the weekend to generate my sub that would be awesome!

Have a great day!


Pathfinder Adventure Path, Rulebook, Starfinder Adventure Path, Starfinder Roleplaying Game, Starfinder Society Subscriber

Disregard that, you won't start shipping until after this weekend anyway.

Carry on Wayne!

Have a great weekend!

Customer Service Representative

1 person marked this as a favorite.

Thanks! You too!


Pathfinder Adventure Path, Rulebook, Starfinder Adventure Path, Starfinder Roleplaying Game, Starfinder Society Subscriber

Ahoy hoy,

If you could suspend my subscriptions I'm dealing with a bit of potential unauthorized card use and will need to wait for my new card to attach to my account.

Thanks! Have a great week!

Paizo Employee Customer Service Representative

Hello captain yesterday,

I have suspended your subscriptions. You should soon receive and email confirming this change to your account.

I wish you the best of luck solving your card troubles! Please just let us know when you are ready to resume the subscriptions. If you have any questions or concerns, please let us know. Thank you!


Pathfinder Adventure Path, Rulebook, Starfinder Adventure Path, Starfinder Roleplaying Game, Starfinder Society Subscriber

Good news Everyone!

Got my new card! I added it as my payment method so you can ship my subs ASAP.

If you could also switch this month to priority shipping so it gets here sooner that would be the beezneez!

Thanks! You guys are awesome!

P.S. Make sure you tell the warehouse what an awesome job they're doing! :-)

Paizo Employee Customer Service Representative

1 person marked this as a favorite.

Hello captain yesterday,

I have resumed your subscriptions and generated the recent subscription items. I have sent you a couple confirmation emails for the order. I noticed that the system did not recognize your new card as the default, so I have set it as such and adjusted the shipping method to Priority as you requested. We will get this order out promptly. Thank you!


Pathfinder Adventure Path, Rulebook, Starfinder Adventure Path, Starfinder Roleplaying Game, Starfinder Society Subscriber

Awesome! You're the best!


Pathfinder Adventure Path, Rulebook, Starfinder Adventure Path, Starfinder Roleplaying Game, Starfinder Society Subscriber

One last thing, I swear!

Can you double check my order will use my store credit, it's set to use it but my order doesn't appear to reflect that.

I assume it's just a quirk or something.

No hurry and no big deal if it ships before you can check I'll just use the credit for next month's order. :-)

Paizo Employee Customer Service Representative

Hello captain yesterday,

It's no problem! Since the delayed subscription order needed my help to generate, I needed to manually add the store credit. I'm sorry if you mentioned you wanted to use it before and I forgot! The store credit is now added to the order.

If you notice anything else that needs changing, feel free to let us know. Thank you!


Pathfinder Adventure Path, Rulebook, Starfinder Adventure Path, Starfinder Roleplaying Game, Starfinder Society Subscriber

Ah! My fault then! No worries, you guys are the best!!

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