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I got an email stating that my debit card had been declined. I verified the information and also contacted my bank. They didn’t show a transaction attempt from you, so I’m not sure why it is showing declined. Can you please let me know what I need to do to resolve this? You should be able to use the card set up for subscriptions (I tried re-entering that info on the order and it still didn’t go) as it was used successfully a week ago for my AP subscription.
Customer Service Representative
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Hi Drago95,
Thanks for letting us know! It sounds like you were encountering a common problem that we had yesterday, since we were having some troubles with our card processor. However, I looked into your order, and it does seem that it was resolved yesterday evening. You should be all set! Just let me know if there are any further questions or concerns that I can help out with.
Thanks!
-Katina