Order # 4754733?


Customer Service


I just this email that says this order is pending...it is the order for my subscription...which I all ready got in the mail last week...hence my confusion.


Just giving this a little bump...

Paizo Employee Customer Service Representative

Hi Selene,

Thank you for bringing this to our attention! I apologize for the confusion - I've taken a look into your order and what you are seeing is the history of items that had previously been moved out of your sidecart. If you check your confirmation email, the items from last month should say "moved to order 4774103". The items that will actually be sending out this month should be listed in the "Shipment" section.

With that in mind, take a look back over the email to make sure everything looks correct, and just let me know if there are any adjustments that need to be made. Please don't hesitate to ask if there are any further questions or concerns that you may have in the meantime.

Thanks!
-Katina

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