March subscriptions never shipped


Customer Service

Silver Crusade Contributor

As the title says. This is so out of the ordinary that I didn't even really notice how long it took.

If you could get this cleared up, I'd greatly appreciate it! ^_^

Paizo Employee Customer Service Representative

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Hi Kalindlara,

Thanks for letting us know! It looks like the items were pushed into your sidecart when our comics subscription had its hiccup, so I have moved those items out. I'll be sending you a confirmation email for your new order in just a moment. Just let me know if there are any further questions or concerns that I can help out with. Thanks!

Silver Crusade Contributor

Thank you! Quick follow-up: I checked my Digital Content, and only one of the PDFs was made available. I still need the Adventure Path PDF.

Customer Service Representative

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Hello Kalindlara,

The Adventure Path hasn't shipped out yet. It is on a pick list right now, which means it is part of the batch of orders the warehouse is currently packing up and shipping out. Once it does you should be able to see it on your downloads page.

Silver Crusade Contributor

I see. (That would also explain why it was in a separate shipment.)

Thank you for the information! ^_^

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