When i started this site, I was a bit overcautious and signed up under an alias for anonymity purposes and accidentally ordered three books under this name. The correct name is the one presented on the payment cardholder's name and billing/shipping address. This is the name that should be reflected for any identifying clerical purposes for ownership of said items for official PFS use. Thank you.
Customer Service Representative
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Hi VoodooMonkey,
Thank you for letting us know! I've taken a look into your account, and it seems that the names were successfully changed to match the cardholder name. If your PDFs are showing the wrong name, you should be able to re-download them from your account, and it will reflect the name on your account. Just let me know if there are any further questions or concerns that I can help out with in the meantime.
Thanks!
-Katina