New Paizo.com Layout


Website Feedback


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I realize this is only opinion, but I find the new website to be the most unfriendly and unintuitive site I have experienced in ages. Why in the world did you find the need to take a perfectly functional and user friendly homepage and turn it 180 degrees? Now instead of a clear link to my downloads, I had to search and eventually find a link to "digital content," a term you have never used in the past. The search function is completely broken using my android tablet. Clicking one of the links at the top of the page instead of giving me a menu or taking me to a more detailed page takes me to a dead link. There is no link or mention of the Pathfinder Reference Document any longer. I could go on but my point is this; if you intended to improve your website, you failed miserably!


1 person marked this as a favorite.
Pathfinder Maps, Pathfinder Accessories, Pawns, Starfinder Society Subscriber; Pathfinder Roleplaying Game Superscriber
Rirdlant wrote:
There is no link or mention of the Pathfinder Reference Document any longer.

It's called "Online Rules" now. On the Pathfinder Roleplaying Game menu


Agree the new site is horrible. Takes way more clicks and way more hunting to find anything.


2 people marked this as a favorite.

I agree. I hate the new web site. Most of the links don't take me where I expect to go. Shopping is incredibly difficult. I'll bet this is going to cost Paizo a lot of revenue.

I am a former web developer and I have to say that whoever redesigned the web site to look like this should not be designing web sites. Please bring back the old web site.


BTW, I frequently find it necessary to edit your URLs to go to pages I need in your web site -- because I can't find any other way to buy your stuff. Isn't your revenue stream hurting by now?

I really don't want that to happen to you. You are one of my favorite companies. With the new web site, I worry about your future and bought some things I needed in case you go under. Honest truth -- and I really very much hope that doesn't happen BUT it seems like no one is paying attention. There no link to being able to shop Pathfinder rule books -- but there is for Starfinder. Been like this for weeks.


Pathfinder Battles Case Subscriber; Pathfinder Maps, Pathfinder Accessories, Starfinder Accessories, Starfinder Adventure Path, Starfinder Maps, Starfinder Society Subscriber; Pathfinder Roleplaying Game Superscriber

Here is where you can buy Pathfinder rulebooks.

I found it by clicking on pathfinder and then choosing rulebooks from the dropdown menu.


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Pathfinder Battles Case Subscriber; Pathfinder Maps, Pathfinder Accessories, Starfinder Accessories, Starfinder Adventure Path, Starfinder Maps, Starfinder Society Subscriber; Pathfinder Roleplaying Game Superscriber

They’re definitely paying attention. The tech team have been fixing errors, glitches and oversights continually since the new look site was launched.

It’s probably useful to describe exactly what’s not working, rather than saying you don’t like it.

Liberty's Edge

1 person marked this as a favorite.
Pathfinder Adventure, Adventure Path, Companion Subscriber

I feel I must voice my opinion on the new website. It is very "clunky" and difficult to use. If I could tell you the individual items that I am having a difficult time with, I would. I find the whole sight difficult to use. The old website, at least to me, seemed very easy and fluid. I could find things with ease. Now, I find myself looking for clues to where I want to go. I wish I could describe better, sorry.


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Mark the Wise and Powerful wrote:

BTW, I frequently find it necessary to edit your URLs to go to pages I need in your web site -- because I can't find any other way to buy your stuff. Isn't your revenue stream hurting by now?

I really don't want that to happen to you. You are one of my favorite companies. With the new web site, I worry about your future and bought some things I needed in case you go under. Honest truth -- and I really very much hope that doesn't happen BUT it seems like no one is paying attention. There no link to being able to shop Pathfinder rule books -- but there is for Starfinder. Been like this for weeks.

BTW, that was just an example. Shopping adventure paths is a whole other nightmare.


MercLordDeadboy wrote:
I feel I must voice my opinion on the new website. It is very "clunky" and difficult to use. If I could tell you the individual items that I am having a difficult time with, I would. I find the whole sight difficult to use. The old website, at least to me, seemed very easy and fluid. I could find things with ease. Now, I find myself looking for clues to where I want to go. I wish I could describe better, sorry.

I completely agree with everything said here.


1 person marked this as a favorite.
Steve Geddes wrote:

They’re definitely paying attention. The tech team have been fixing errors, glitches and oversights continually since the new look site was launched.

It’s probably useful to describe exactly what’s not working, rather than saying you don’t like it.

BTW, we are telling you exactly what's wrong AND that we don't like it.

Pretty simple. Try finding a place via a link to buy the Pathfinder rule books. Now, try finding, again, via links where to buy the adventure path books for each campaign, say, Shattered Star, for example.

Web site testing 101, really.

Silver Crusade

2 people marked this as a favorite.
Pathfinder Adventure Path Subscriber
Mark the Wise and Powerful wrote:
Steve Geddes wrote:

They’re definitely paying attention. The tech team have been fixing errors, glitches and oversights continually since the new look site was launched.

It’s probably useful to describe exactly what’s not working, rather than saying you don’t like it.

BTW, we are telling you exactly what's wrong AND that we don't like it.

Pretty simple. Try finding a place via a link to buy the Pathfinder rule books. Now, try finding, again, via links where to buy the adventure path books for each campaign, say, Shattered Star, for example.

Web site testing 101, really.

Pathfinder -> Adventures -> Adventure Path.

Perception 101.


1 person marked this as a favorite.
Pathfinder Battles Case Subscriber; Pathfinder Maps, Pathfinder Accessories, Starfinder Accessories, Starfinder Adventure Path, Starfinder Maps, Starfinder Society Subscriber; Pathfinder Roleplaying Game Superscriber
Mark the Wise and Powerful wrote:
Steve Geddes wrote:

They’re definitely paying attention. The tech team have been fixing errors, glitches and oversights continually since the new look site was launched.

It’s probably useful to describe exactly what’s not working, rather than saying you don’t like it.

BTW, we are telling you exactly what's wrong AND that we don't like it.

Pretty simple. Try finding a place via a link to buy the Pathfinder rule books. Now, try finding, again, via links where to buy the adventure path books for each campaign, say, Shattered Star, for example.

Web site testing 101, really.

Here is where you can buy Pathfinder rulebooks.

The Shattered Star books can be found here.

I found them via links. It’s different from the old site, but it’s not that hard once you get used to the logic behind the new design.

It’s unfortunate that a variety of the links to product haven’t yet been tidied up. They had the deadline of the PF2 launch to get the new website up. Unfortunately, that deadline didn’t care whether the tech team had finished their development/testing. As a consequence, they had to launch before they were fully satisfied and have had to roll it out in stages, patching errors as they come up (with the obvious priorities).

They’re tracking down links which don’t go anywhere and fixing those, but given the age and messiness of the old site, it’s going to take some time to bang things into shape. I believe the old site required a lot of staff-hours just to keep functional and to update the various product pages. Fingers crossed things will be better for them as the new design is completely up and running (I’m sure tracking down and fixing dud links is not a fun part of the tech team’s job).


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Gorbacz wrote:

Pathfinder -> Adventures -> Adventure Path.

Perception 101.

Starting from paizo.com:

Clicking "Pathfinder" gives me a menu.

Clicking "Adventures" in that menu gives me this page:
Pathfinder -> Adventures.

Clicking "Pathfinder Adventure Path"...gives me the same page.

Scrolling down and clicking "Adventure Path" under "Browse (#) Products" gives me this list of Adventure Paths.

Selecting any of the adventure path names in the list sends me back to the "Pathfinder -> Adventures" page.

You have to scroll down and pick a specific adventure path in the store section, whether in the partial list on the Adventures page or the complete list on the Adventure Paths page, to get to the products for a specific adventure path.

Not exactly "Perception 101".


OMG
i just came into some disposable cash...so i wanted to buy some adventure paths .... LOL

poor me...my cash is going to bills instead boohoo

the loop for adventure paths is NOT Perception 101.

Shadow Lodge

1 person marked this as a favorite.

If this is how you interact with them when making your feelings known, I would hazard a guess that they don’t want you as a customer.

Grand Lodge

5 people marked this as a favorite.
Pathfinder Adventure, Rulebook Subscriber; Pathfinder Battles Case Subscriber

Now, to be productive, I am missing the sidebar with direct links. That was my main navigational tool, and now I do find it hard to get around without it. I am also noticing that some headers seem to go to different places depending on what page I am on. Like when I try to follow the suggested progression to APs, hitting Pathfinder brings me to a blank page where I have to hit the header again to get the drop down Gorbacz referred to. Hopefully that can get ironed out.


1 person marked this as a favorite.

Has anyone figured out a feature I'm missing from the old site: on the splash page, there was a panel in the lower left for the most recent product reviews?


Pathfinder Adventure Path, Lost Omens, Rulebook, Starfinder Roleplaying Game, Starfinder Society Subscriber
BenS wrote:
Has anyone figured out a feature I'm missing from the old site: on the splash page, there was a panel in the lower left for the most recent product reviews?

Yeah, I miss the recent reviews panel too. It'd be great if there was some way to see those.


1 person marked this as a favorite.
Pathfinder Battles Case Subscriber; Pathfinder Maps, Pathfinder Accessories, Starfinder Accessories, Starfinder Adventure Path, Starfinder Maps, Starfinder Society Subscriber; Pathfinder Roleplaying Game Superscriber

The sidebar is on their list - I believe there's a solution in the works which isn't quite the same but should offer similar functionality.

Personally, I'd like it if the reviews section were more accessible than before (I'd like to be able to browse all reviews on the site, sorted most recent to oldest, rather than just the most recent ten. Sometimes someone will post a bunch or I won't look for a few days and I suspect I miss seeing some reviews that may have led to sales).

Grand Lodge

Gorbacz wrote:
Mark the Wise and Powerful wrote:
Steve Geddes wrote:

They’re definitely paying attention. The tech team have been fixing errors, glitches and oversights continually since the new look site was launched.

It’s probably useful to describe exactly what’s not working, rather than saying you don’t like it.

BTW, we are telling you exactly what's wrong AND that we don't like it.

Pretty simple. Try finding a place via a link to buy the Pathfinder rule books. Now, try finding, again, via links where to buy the adventure path books for each campaign, say, Shattered Star, for example.

Web site testing 101, really.

Pathfinder -> Adventures -> Adventure Path.

Perception 101.

Yeah, then tap on the link for an adventure path. You usually don't go to a page where you can buy an adventure path -- though I think at least one works but most don't -- as of very late yesterday or very early this morning.

So, Intelligence check.


Pathfinder Battles Case Subscriber; Pathfinder Maps, Pathfinder Accessories, Starfinder Accessories, Starfinder Adventure Path, Starfinder Maps, Starfinder Society Subscriber; Pathfinder Roleplaying Game Superscriber
Hendrel wrote:
Gorbacz wrote:
Mark the Wise and Powerful wrote:
Steve Geddes wrote:

They’re definitely paying attention. The tech team have been fixing errors, glitches and oversights continually since the new look site was launched.

It’s probably useful to describe exactly what’s not working, rather than saying you don’t like it.

BTW, we are telling you exactly what's wrong AND that we don't like it.

Pretty simple. Try finding a place via a link to buy the Pathfinder rule books. Now, try finding, again, via links where to buy the adventure path books for each campaign, say, Shattered Star, for example.

Web site testing 101, really.

Pathfinder -> Adventures -> Adventure Path.

Perception 101.

Yeah, then tap on the link for an adventure path. You usually don't go to a page where you can buy an adventure path -- though I think at least one works but most don't -- as of very late yesterday or very early this morning.

This is one of the things the tech team is aware of but haven’t gotten to yet.

FWIW, if you scroll down to the bottom of the page there are functional links for each AP. It’s the top ones which are still screwy.


Steve Geddes wrote:
Hendrel wrote:
Gorbacz wrote:
Mark the Wise and Powerful wrote:
Steve Geddes wrote:

They’re definitely paying attention. The tech team have been fixing errors, glitches and oversights continually since the new look site was launched.

It’s probably useful to describe exactly what’s not working, rather than saying you don’t like it.

BTW, we are telling you exactly what's wrong AND that we don't like it.

Pretty simple. Try finding a place via a link to buy the Pathfinder rule books. Now, try finding, again, via links where to buy the adventure path books for each campaign, say, Shattered Star, for example.

Web site testing 101, really.

Pathfinder -> Adventures -> Adventure Path.

Perception 101.

Yeah, then tap on the link for an adventure path. You usually don't go to a page where you can buy an adventure path -- though I think at least one works but most don't -- as of very late yesterday or very early this morning.

This is one of the things the tech team is aware of but haven’t gotten to yet.

FWIW, if you scroll down to the bottom of the page there are functional links for each AP. It’s the top ones which are still screwy.

Okay. Thank you for the information. We're all trying to help in our various ways. It's probably a good thing that so many people are upset. It means we care regardless of how we express it. We want Paizo to succeed. Anything that hurts Paizo hurts us.


Another problem I've noticed is that in my opinion when you, for example, click the Pathfinder link at the top -- the page you go to has a huge amount of text on it that you have to scroll through to get to the links on the bottom where you can buy stuff. A couple of problems with this:

1. I forget sometimes that the links are there.
2. I scanned this text exactly one time and don't need it anymore -- but I do need those links (and so does Paizo because that's where they make money).

This means, really, the most important thing on that page is the links but they are in the least important position at the bottom and off screen on initial page load.

I strongly agree with the message that the sidebar needs to come back.


1 person marked this as a favorite.
Steve Geddes wrote:
(I'd like to be able to browse all reviews on the site, sorted most recent to oldest, rather than just the most recent ten. Sometimes someone will post a bunch or I won't look for a few days and I suspect I miss seeing some reviews that may have led to sales).

I would also find this useful - I was planning to post a very similar suggestion once the new website had been in place for a while. I think that making reviews more visible would increase sales (as it's a way for people browsing the site to learn about new products they haven't heard of before) and it may also encourage more people to write reviews.


Pathfinder Battles Case Subscriber; Pathfinder Maps, Pathfinder Accessories, Starfinder Accessories, Starfinder Adventure Path, Starfinder Maps, Starfinder Society Subscriber; Pathfinder Roleplaying Game Superscriber
Mark the Wise and Powerful wrote:
Okay. Thank you for the information. We're all trying to help in our various ways. It's probably a good thing that so many people are upset. It means we care regardless of how we express it. We want Paizo to succeed. Anything that hurts Paizo hurts us.

It’s definitely useful to Paizo to have thousands of pairs of eyes hunting down problems.

I’m sure there are ways we use the website they had no idea were popular (I never realised how much I used the sidebar until it wasn’t there).


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While we're at it:

The site still doesn't seem to have a direct link to the general Forums page. I have to go first to Community:Paizo and then click on Forums in the breadcrumb below the navbar (if that's what the stuff at the top is supposed to be called -- seems awfully thick for a navigation bar).

And while we're at it, this is supposed to be bigger -- but instead it is smaller.

This is supposed to be smaller -- it is, but just barely smaller than the text that was supposed to be bigger but isn't.

And the button next to "How to format your text" below the message entry text box doesn't work any more.

Grand Lodge

Pathfinder Adventure, Rulebook Subscriber; Pathfinder Battles Case Subscriber

I'm also having an error when opening product discussions, where instead of going to the latest posts, it brings me to the top of the latest page and the header of the discussion does not display correctly. It's like the page got compacted, hiding the header and first post or so. (Currently on Mac, using Firefox Quantum 59.0.2)


TriOmegaZero wrote:
I'm also having an error when opening product discussions, where instead of going to the latest posts, it brings me to the top of the latest page and the header of the discussion does not display correctly. It's like the page got compacted, hiding the header and first post or so. (Currently on Mac, using Firefox Quantum 59.0.2)

Yeah, there's a whole other thread about the cropping issues. I'm also on a Mac, using Safari 11.1, but it's not a Mac or PC or even browser issue, apparently. A recent tech poster gave some, I believe, great insights into the problem.

I am also having the same "go to the top of the thread" issue as you, though it's not consistent. I can't figure out the pattern, if there is one.


@TriOmegaZero and BenS: I found a couple of things that may explain your problems. One is that if you click on a link to a post that has been deleted (even if this link was generated by the system, such as the "(## new)" links after to thread titles), you get taken to the top of the page instead of to the next post. The other is that with the new web site upgrade, product pages seem to require more JavaScript, so that if your NoScript/ScriptSafe settings are fine for most of paizo.com, they may not be enough for the Discussion part of product pages, and then you get the page clipped to the top couple of posts. Enabling the JavaScript required for the product pages fixes the latter problem, although I haven't yet tested enough to figure out exactly which script sources are required. (Side note: I really HATE JavaScript. Sure, it lets you do some cool stuff, but it is way overused, and is an endless source of bugs, freezes, and security hazards.)


I'm not quite following you, UnArcaneElection.

When I see a thread I want to look at, presumably w/ a certain # of new posts since last I looked at it, I have 2 choices: either I click on the overall thread link, or I just click on the link stating # of new posts. Are you saying I should be clicking on 1 and not the other? Or are you saying that by clicking on a thread that has had a post deleted (which I would have no way of knowing about), that sometimes causes problems??

As for the Java info, that might be beyond my technical expertise, but if this problem doesn't get fixed anytime soon, I might play around w/ my settings. Assuming I know where to find them.


^Sorry, I should have expanded my explanation a bit. What I mean is that if you click on the link stating the number of new posts, it points to the last post that you read in the thread (hence giving overlap of 1 between what you already read and what you have yet to read). But if that post was deleted, that link is not updated, so it tries to go there and fails, and instead goes to the top of the page that the post was on.

Also, Java isn't the same as JavaScript. To the best of my knowledge, none of paizo.com uses Java (and that's a good thing), but apparently it has increased the amount of JavaScript that it uses (and that's a bad thing).


It looks just like a Wizards of the Coast site now. Like a marketing agent designed their site.


UnArcaneElection wrote:

^Sorry, I should have expanded my explanation a bit. What I mean is that if you click on the link stating the number of new posts, it points to the last post that you read in the thread (hence giving overlap of 1 between what you already read and what you have yet to read). But if that post was deleted, that link is not updated, so it tries to go there and fails, and instead goes to the top of the page that the post was on.

I see what you're saying now, though I confess I find it difficult to imagine there are so many deleted posts. Outside of controversial threads anyway. Which would be the only way to account for all the cropped threads. Maybe Paizo can confirm, but more importantly, I hope they fix up some of these issues. I'm being patient, but this site has some issues.


Pathfinder Companion, Starfinder Adventure Path, Starfinder Roleplaying Game, Starfinder Society Subscriber; Pathfinder Roleplaying Game Superscriber

Link to Pathfinder playtest forums goes to Pathfinder Playtest splash page, not the forums!


The Pathfinder forums as a whole no longer seem to exist.


OMG - what are you guys doing to your website!?!?!?!

After multiple clicks just to get to the forums, I click on the Beginner Box link (y'know to see the threads there) and get dumped back to the main page.

How is it this website experience is getting WORSE instead of better?

It's absolutely appalling. The old site may not have looked so "modern" but IT WORKED. This one doesn't.

Grand Lodge

1 person marked this as a favorite.

This is the absolute worst web site redesign I have ever seen. I hate it! Please bring back the old one.

If you want to fix something, fix the performance, it is horrible.

Oh yeah...

Where did the forums go???

Dark Archive

Pathfinder Adventure Path Subscriber

Yeah got to say not a fan of the new website. Also for whatever reason I cant seem to download from the products page anymore. Theres a option for it but when you click on it the link for the actual PDF download dosent show up. Plus all the stuff mentioned above.


1 person marked this as a favorite.
Steve Geddes wrote:

They’re definitely paying attention. The tech team have been fixing errors, glitches and oversights continually since the new look site was launched.

It’s probably useful to describe exactly what’s not working, rather than saying you don’t like it.

Techies, please always do this:

-- Before any fix is marked "done", refresh the following link in a browser tab to ensure that it hasn't blown up: http://paizo.com/paizo/messageboards/paizoInc/pathfinder/pathfinderRPG

(This is probably the most commonly bookmarked URL to the forum side of things.)


(Dang. Half a day and it's still broke.)


1 person marked this as a favorite.

My side bar is gone. I was sorta dealing with that I hated it but was dealing. Now the whole forum is gone and I just realized how asmodeus awful this new post box is in the last day or so cause it's the first time I have been able to find stuff I want to post about. And I only found this cause of a link in GD. Please for the love of Aroden give us back the old forum. We will do whatever you want just please in name of all that is T Rexy give us back the old forum. My next step is to beat my computer with a copy of the CRB and see if that helps.....


Hendrel wrote:
Gorbacz wrote:
Mark the Wise and Powerful wrote:
Steve Geddes wrote:

They’re definitely paying attention. The tech team have been fixing errors, glitches and oversights continually since the new look site was launched.

It’s probably useful to describe exactly what’s not working, rather than saying you don’t like it.

BTW, we are telling you exactly what's wrong AND that we don't like it.

Pretty simple. Try finding a place via a link to buy the Pathfinder rule books. Now, try finding, again, via links where to buy the adventure path books for each campaign, say, Shattered Star, for example.

Web site testing 101, really.

Pathfinder -> Adventures -> Adventure Path.

Perception 101.

Yeah, then tap on the link for an adventure path. You usually don't go to a page where you can buy an adventure path -- though I think at least one works but most don't -- as of very late yesterday or very early this morning.

So, Intelligence check.

This was actually posted by me. I somehow accidentally selected one of my Pathfinder Society characters to do this posting.

Looks like the web site has had a lot of issues fixed. I'm not having much trouble now. Can't get the FAQ for Pathfinder to load on my HTC m9 phone using Google Chrome.


Pathfinder Companion, Starfinder Adventure Path Subscriber; Pathfinder Roleplaying Game Superscriber

Has anyone else had problems downloading purchased PDF from the product page? I can still click on the tab that should let me do the download, but there is a msg to sign in and no way to do so.

Hope that gets fixed because it was a very handy way to download a specific item when browsing rather than having to go to the digital content area.


chavamana wrote:

Has anyone else had problems downloading purchased PDF from the product page? I can still click on the tab that should let me do the download, but there is a msg to sign in and no way to do so.

Hope that gets fixed because it was a very handy way to download a specific item when browsing rather than having to go to the digital content area.

I have the same problem. I think the problem is with the golem logo, which appears oversize and pixelated and stretches the lower part of the page overlay with contact info over the download options making them unaccessible. Can someone please fix this?

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