Will the sidecarted item from Order 4690755 ship with this month’s subscription (Order 4648844) ?
Hello Jerriko,
Since this item was added after the subscription order was generated it is not in the monthly order. I can move it for you if you want.
The system checks the sidecart for any items that are ready to go when we generate the monthly order. Any that it sees are pulled into the order to ship out with that months items. The system does not look into the sidecart again until we run the next months authorization. This means any items added to the sidecart after the subscription is generated will ship with the following months order.
Oh ok. That makes sense. Yes, I would like it moved so it ships with this month’s sub if you don’t mind. Thank you for your help.
Hello Jerriko,
I have moved the item into the order. You will be receiving an updated email confirmation reflecting that change.
Just got it. Thank you. :)