Hello,
I am missing the Campaign line subscription from my order: Inner Sea Taverns. I believe this the 3rd time this has happened. What can I, or you, do to rectify this from continuing to happen? Do I need to cancel and resubmit my Campaign Line after it ships?
Hello Wisearse,
I have generated Inner Sea Taverns to your order. You will be receiving an updated email confirmation.
This is happening because your starting item for that subscription was Construct Builders Handbook. Because that book has not been released the system does not believe your subscription is active yet, so it is not generating new items. I have cancelled the subscription and you will want to start a new one. You will be receiving an email confirmation.