January 2018 Pathfinder and Starfinder Society Scenario Releases


Customer Service

Paizo Employee Customer Service Representative

This thread is to provide updates on the order creation and fulfillment process for subscribers to the Pathfinder and Starfinder Society Roleplaying Guild Scenario Subscriptions.

Pathfinder Society Roleplaying Guild January Scenarios:

-#9-12 Shrine of the Sacred Tempest PDF

-#9-13: The Lion's Justice PDF

Starfinder Society Roleplaying Guild January Scenarios:

-#1-08: Sanctuary of Drowned Delight PDF

  • Digital Email Notification Date: Monday, January 29th

  • Digital Order Fulfilment & Payment Settlement Date: Wednesday, January 31st

  • Street Date for Society Scenarios: Wednesday, January 31st

  • Paizo Employee Customer Service Representative

    Hey folks,

    Sorry this thread did not go up earlier. Scenario fulfillment is supposed to be happening today but we are having some issues with it that we are trying to iron out now. We'll be using this thread to keep everybody updated as best we can. Thanks so much for your patience!

    Paizo Employee Customer Service Manager

    The thing that is supposed to prevent multiples of the same email from getting sent isn't working. I apologize to those of you who may have gotten several emails regarding your order.

    Sovereign Court

    Waiting on my payment to process to see the new Starfinder Society scenario...

    Grand Lodge

    I'm also still waiting for my Scenarios PFS & SFS to "finalize" so i can download them...

    I'm scheduled to run 9-12 on Tuesday, and would love to get my hands on this...

    I suppose I could "double pay" to have gotten it 2 days ago... but seeing as how I'm subscribed, I'm a little dismayed that it hasn't arrived yet. :-/

    Liberty's Edge Contributor

    I just saw this thread. Sorry for sending the email asking a question that had already been answered.


    Pathfinder Companion, Starfinder Adventure Path, Starfinder Roleplaying Game, Starfinder Society Subscriber; Pathfinder Roleplaying Game Superscriber

    Just went to look over the new scenarios and found they weren't in my downloads despite being available on the site.

    Disappointing this keeps happening. Hope it's fixed soon.

    Paizo Employee Customer Service Manager

    1 person marked this as a favorite.

    Erik and Robert think they have found what is wrong and are poking things as I type.

    Grand Lodge

    1 person marked this as a favorite.

    Do we have an ETA on when we'll be receiving our downloads?
    (as noted earlier, I'm schedule to run this in a few days, and need time to prep)

    Paizo Employee Customer Service Manager

    No ETA, they are still working.

    Paizo Employee Customer Service Manager

    We've begun processing them manually to try to get people their PDFs in the meanwhile.


    Pathfinder Adventure Path, Lost Omens, Maps, Rulebook Subscriber

    I received my PFS scenarios about an hour ago


    Pathfinder Companion, Starfinder Adventure Path, Starfinder Roleplaying Game, Starfinder Society Subscriber; Pathfinder Roleplaying Game Superscriber

    Got mine too. Thanks

    Paizo Employee Customer Service Manager

    I think everyone has either been processed or needs to update their payment method. If you have any further issues, let us know.

    Shadow Lodge

    Hey, just tried to report my session for today on 9-13. Can't find it in the list of available scenarios. Hopefully this is on the list to update.

    Paizo Employee Customer Service Representative

    The Usual Suspect wrote:
    Hey, just tried to report my session for today on 9-13. Can't find it in the list of available scenarios. Hopefully this is on the list to update.

    Hi The Usual Suspect,

    This is a bit outside of what Customer Service can usually help with. Please make a separate thread on Website Feedback for this issue.

    Thanks!
    Katina

    Grand Lodge

    Pathfinder Battles Case Subscriber

    I still don't have the January PFS scenarios from my subscription. Order 4674277.

    Customer Service Representative

    Damien_DM wrote:
    I still don't have the January PFS scenarios from my subscription. Order 4674277.

    It looks like your order processed okay. I'm trying to figure out why they are not showing up on your My Downloads page.

    Customer Service Representative

    Sharaya wrote:
    Damien_DM wrote:
    I still don't have the January PFS scenarios from my subscription. Order 4674277.
    It looks like your order processed okay. I'm trying to figure out why they are not showing up on your My Downloads page.

    Alrighty. I've done some poking and it looks like they should be showing up now (really not sure what the problem was). Sorry about that!

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