Need to update expiration date


Customer Service

Sovereign Court

But I don't seem to be able to edit the card information. Advice?

Customer Service Representative

That seems to have a bug popping up occasionally. Sorry about that!

In the meantime, you can either send us the expiration date via email, or give us a call and we can update it over the phone.

Thanks!
~Sharaya

Sovereign Court

Hello, thanks for the help with the expiration date, I see the correction has been made. Now I have an invalid payment type error. This is the same CC I have been using here for years. More advice please?

Sovereign Court

I did get the e-mail that my order has been generated.

Customer Service Representative

It looks good from our side. Where are you seeing an invalid payment type error?

Sovereign Court

Under the My Payment Methods tab. A message in red just below my CC address.

Paizo Employee Customer Service Representative

Hi Andrew,

Thanks for letting us know! I've given some things a poke and I believe this should be resolved now. Take a look at your Payment Methods page and make sure that everything looks correct, and just let me know if you are still having issues with it.

Thanks, and have a great weekend
-Katina

Sovereign Court

Everything looks correct now, thank you.

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