My society number was used by someone else.

[Raven Gravehart]

I have used the Report a Problem feature on my Organized Play page a couple of times because it shows that my Pathfinder Society ID number and character number was used in Asheville, North Carolina on 12/07/13. I live in Oklahoma and have never even been to North Carolina much less on that date. I created my account and character because we used to have a Society registered group in our area but they have since fallen apart and there are few of us that openly meet up to game in my town.

Is there some way that this session can be removed or that I can get a new ID just in case we do get another active group in the area? I don't really want to be playing with benefits I didn't earn.

[Sharaya]

Hi Raven,

Unfortunately, the team that handles those requests is really backlogged right now.

Can you please forward us the email that you sent to PFS reporting errors? I'll check to make sure that they have you email/info.

Thanks!
~Sharaya

[Raven Gravehart]

I have forwarded the first email I sent, in September of 2014, to the customer service email address at the bottom of every page. I either deleted my more recent report or sent it from a different email address. Thank you for your reply.

[Diego Valdez]

Hello Raven,

We have received your email. I am passing it along to the team that handles those issues and making sure they have everything they need. As Sharaya mentioned, they are also very backlogged.

[Raven Gravehart]

Thank you all for your wonderful help. I was only concerned because it had been a few years since I sent my first email.

[Raven Gravehart]

It has been six years since I put in my first report about this issue. I'm now at the point to where I'm not really sure I would want to give organized play via Paizo a shot because while I can understand and appreciate the fact that companies have backlogs, but six years isn't a backlog, it's disregarding the desires and needs of your customers and very disrespectful.

If I get a wild hair to join an organized play event, I'll just have to create a new account so I can start with a fresh character that hasn't been used by someone else.