A Request...


Customer Service


I do not know if this is possible but my friend is currently in the hospital with a brain tumor. He is not all there and his parents probably have not thought about his Pazio subscriptions...is there a way for you to put them on hold on my word? His name is [redacted]. If not I will talk to his parents about...

Or it might have all ready been dealt with...I just thought about it now.

Customer Service Representative

Hi John,

I'm sorry to hear that! :(

Thanks for letting us know. I was able to find his account and suspend his subscriptions.

If we can help with anything else, please let us know.

Thanks!
~Sharaya


Thank you I will let you know...hopefully in a coupe of months we will be able to restart those.


I am sad to say my friend passed away thus sat. So I guess you guys can just close down his account.

Customer Service Representative

Hi John,

I'm very sorry to hear that :(

Since I redacted his name from the first message for security/privacy reasons, can you please send us an email with his name, so we can take care of things from there?


Sharaya wrote:

Hi John,

I'm very sorry to hear that :(

Since I redacted his name from the first message for security/privacy reasons, can you please send us an email with his name, so we can take care of things from there?

Okay...Thank you.

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