Shouldn't I have received the First Ten Shipping discount on this order?
Customer Service Representative
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Hi Joana,
Thanks for letting us know about this! You should indeed have received the discount on this order, sorry about that! I've given it a poke, and the system has recognized the error of it's ways. Would you like that $10 refunded in store credit or back to your original method of payment? Just let me know and I'll get it taken care of.
Thanks!
Katina
Please refund it to the card the order was charged to. Thanks, Katina!
Hello Joana,
I have issued a refund to your original payment method. You should be able to see it on your account as soon as your bank processes it.