Order 4510900

[Drago95]

Just FYI: I received an email this morning saying I didn't have a payment method applied for this order. However, I do have a payment method and it shows that it is being used by all 6 of my subscriptions. I did update the order to use my payment method, but I figured I'd let you know in case something isn't working properly.

[Drago95]

By the way, when will I see these in My Downloads - tomorrow? This is my first month on these subscriptions.

[Sharaya]

Hi Drago95,

Thanks for letting us know. Looks like the card info should all be good now, in any case.

These will be charged and finalized sometime tomorrow, so they'll be available when that happens.

Thanks!
~Sharaya

[Drago95]

Sharaya wrote:

Hi Drago95,

Thanks for letting us know. Looks like the card info should all be good now, in any case.

These will be charged and finalized sometime tomorrow, so they'll be available when that happens.

Thanks!
~Sharaya

Still no joy - this order does not show up in my pending or completed orders and I do not have the PDFs.

[Sharaya]

Thanks for letting us know. It looks like some of these are needing some extra to help to process (still looking into why).

I've processed this order and you should get an updated order confirmation email.

[Drago95]

Sharaya wrote:

Thanks for letting us know. It looks like some of these are needing some extra to help to process (still looking into why).

I've processed this order and you should get an updated order confirmation email.

Thank you - it worked.