The following information, including dates and expected products, is what we currently estimate and may change.
•Paizo Subscription Products•
Pathfinder Products
•Pathfinder Adventure Path: #122: Into the Shattered Continent (Ruins of Azlant 2 of 6)
•Pathfinder Campaign Setting: —
•Pathfinder Player Companion: Antihero’s Handbook
•Pathfinder Maps: Flip-Mat: Haunted House
•Pathfinder Cards: —
•Pathfinder Roleplaying Game: Book of the Damned Hardcover
•Pathfinder Modules: —
•Pathfinder Pawns: —
•Adventure Card Game: —
•Adventure Card Game Class Decks: Pathfinder Tales Character Deck
Starfinder Products
•Starfinder Adventure Path: —
•Starfinder Roleplaying Game: —
•Starfinder Accessories: Starfinder Condition Cards
•Starfinder Maps: —
•Non-Paizo Subscription Products•
—
•Subscription Product by other Publishers•
Comics: —
Tales: —
Battles Miniatures: —
Legends: —
•Non Subscription Product by other Publishers•
—
•Authorization (Order Spawning) Date: Tuesday, September 5th
•Begin Shipping Estimate: Friday, September 8th
•End Shipping Estimate: Wednesday, September 20th
•Street Date for Paizo Products: Wednesday, September 20th
Order advice:
↬If you need to make changes to the subscription details after the auth/order creation date, double check the changes applied to both the pending order and the subscription.
↬ If you have a licensed subscription you can choose to have it shipped as soon as possible, or with your monthly subscription shipment. This setting is available on a per subscription basis on your My Subscription page.
↬If you have questions about your individual order or subscriptions, please start a new thread.
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Looks like a pretty good month
I'm particularly excited about the Haunted House Flip-Mat :D
YAY!!! Thank you Shayara! :D
Got my email. Can't wait for the Book of the Damned. :)
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Soon...
Yeah, I can't wait for new fiend stuff!
Was I supposed to be charged with the shipping cost for my replacement Starfinder Core Rulebook.
No big deal, just curious, I've never had to get a replacement before. :-)
Customer Service Representative
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Was I supposed to be charged with the shipping cost for my replacement Starfinder Core Rulebook.
No big deal, just curious, I've never had to get a replacement before. :-)
Hi CaptainYesterday,
I've taken a look into your order, and it seems that our system recognized that it was supposed to discount the shipping to balance out the replacement, but it just didn't follow through with it. I've given it a poke and it should be all good now, so I've sent you an updated confirmation email. If it tries to be stubborn again later, just let me know.
Thanks!
-Katina
Thanks! No worries! :-)
I'm not sure what is worse. Waiting for the FIRST email letting you know your order is in the queue, or waiting for the SECOND email letting you know it is on the way. :)
Why wait for either.
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Why wait for either.
Well, if you are subscribed to anything, the 2nd e-mail gives you access to reading material (a PDF of the product being shipped to you).
It's called anticipation.
Oh, shipment already? What a nice surprise!
Oh, shipment already? What a nice surprise!
I'm Jealous, mine is still on pending.
Oh, shipment already? What a nice surprise!
Same, that was super quick. Good job guys!
Very quick. I'll have mine Wednesday, probably, maybe even Tuesday.
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We are still on track to begin shipping first thing tomorrow morning.
Are orders still being packed to ship? Normally I'm not impatient, but I'm anxious to start reading through the Book of the Damned and the other things in my order and I haven't gotten the magical second email that lets me know the PDFs are in my downloads. Thanks so much!
Patrick
We are still on track to begin shipping first thing tomorrow morning.Are orders still being packed to ship? Normally I'm not impatient, but I'm anxious to start reading through the Book of the Damned and the other things in my order and I haven't gotten the magical second email that lets me know the PDFs are in my downloads. Thanks so much!
Patrick
From the first post in this thread:
•End Shipping Estimate: Wednesday, September 20th
I take it this deadline wasn't met? I have a subscription order that got split into two shipments, and the second shipment hasn't shipped yet.
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Hello David,
The system was a little confused on your order. It thought everything could go in one package, and also thought the last item needed to go separately. This means that when it shipped the first package it knew the last item wasn't in it, but also thought it was shipped. To fix this I needed to move the item to a new order, which you will be receiving an email confirmation for. I'm asking the warehouse to get it on its way right away.
Hello Everyone,
The warehouse has finished shipping the subscription orders. If yours has not shipped out please let us know by creating a thread in this forum, giving us a call at 425-250-0800, or sending an email to customer.service@paizo.com.
Please keep in mind that we are working through a very large backlog of emails so it may be a while before we reply to your email, but we will reply as soon as we get to it in the inbox. Thank you for your patience.
Hello David,
The system was a little confused on your order. It thought everything could go in one package, and also thought the last item needed to go separately. This means that when it shipped the first package it knew the last item wasn't in it, but also thought it was shipped. To fix this I needed to move the item to a new order, which you will be receiving an email confirmation for. I'm asking the warehouse to get it on its way right away.
Thanks!
I am not surprised that something like this happened. When I saw that the Crown of Fangs case incentive was available, I grabbed it -- but I didn't have the option to sidecart it, as I usually do with pretty much any physical order. My only options were to have it ship on its own or to merge it with an order that turned out to be my monthly subscription order for September. I think the problem started when I selected the latter option.
Hello David,
Thank you for the information! When you have a pending order the system should offer you the option to merge the items with that order as one of the shipping options, but it shouldn't take away your ability to sidecart the item. I will pass that along to the tech team. It sounds like when the order was merger with the pending subscription order the system didn't recalculate the shipping options correctly, which would have caused the confusion I saw on the order. I will pass all that along to the tech team so they can take a look.
Did people at Paizo underestimate how big this would be? I buy from my local store and it is having trouble getting things in stock. Been running Dead Suns for a month now without a GM screen.
Barnes And Nobles in our area has the screens, and two non defective CRB too.
