Rerednaw |
Hi folks!
I purchase multiple products via subscription.
All with combined shipping.
For some reason, when the Pathfinder comic book ($4) is shipped you charge me $4 to single ship it. Each time I noticed and posted that this is supposed to be combined, you reversed and then combined it. I didn't catch them all, so I have several instances of paying double price for a product.
I could simply drive to a store and buy the comic book and spend considerably less than $4 in gas per issue. But I wanted to support your company directly. Heck I'd be happy if you held off shipping till next month if that's what it took.
Well it's happened again. I don't know why it keeps happening but I cannot afford to keep paying double prices.
I request that since you had difficulty to fulfill a combined shipping order with this product type to cancel this subscription, effective immediately.
Thank you.
Diego Valdez Customer Service Representative |
Hello Rerenaw,
Your subscription has been cancelled. You will be receiving an email confirmation.
I wanted to investigate and see what was going on, but I don't see any previous correspondence from you regarding this. In all of the orders I looked at aside from this months, the comic was in an order with your other subscription items and had not been moved from other orders.