Hey I was just wondering if my order for Dead Suns 1 is part of the backorder, I wasn't aware that it was out of stock at the time I ordered it. If it's on backorder could I have my order switched over to start with the second book?
Customer Service Representative
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Hello Prof. Ginkgo,
Thanks for your question! It looks like you may have had the item in your cart before it was backordered, but the order was submitted after the backorder went into effect. AP #1 is in your sidecart currently, so it should be shipped out with the next available subscription shipment after it becomes available.
Since the subscription is started, you should have AP #2 generated and sent out to you automatically. So you should be all set! If you do end up purchasing the PDF for #1 separately, just let us know when the physical order for it ships, and we can refund the PDF cost back to your account in the form of store credit.
If there are any further questions or concerns that you may have, just let me know and I'll be glad to help out.
Thanks!
-Katina
Thank you =]