Paizo Order #4372370 Problem


Customer Service


Pathfinder Maps, Pathfinder Accessories Subscriber; Pathfinder Roleplaying Game Superscriber; Starfinder Charter Superscriber

I am confused regarding order #4372370. My paypal account has been charged for what appears to be the entire order, but the only item I have received a notification of shipment for is a single map pack and no other items and the only item in my downloads for the subscriptions is the map pack. Have the other items shipped yet or is there some sort of error with the charge, or maybe something else I have not considered?

Customer Service Representative

Hello Ashanderai,

What you are seeing is not a charge, it is an authorization. The original authorization had expired so when your order went onto a pick list earlier today a new authorization was opened and will be finalized into a charge when your order is processed for shipping.


Thanks for explaining!

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