Starfinder Preorder, PDF, and Subscription clarifications


Customer Service

Liberty's Edge

I preordered Starfinder months ago, before subscribing was an option. For some reason I thought I'd be getting a PDF with this purchase. Clearly I didn't read the details closely enough. My order has since shipped and is on its way, but no PDF was made available.

I'm happy to start the Starfinder subscription now, but am I too late to get a free PDF by adding the subscription? I'm assuming that since my preorder has shipped, starting my subscription with the core book will result in purchasing it twice.

Customer Service Representative

Hello Sarta,

If you start a subscription start it with the Alien Anthology. Let me know once you have and I can attach the Core Rulebook that was shipped out to the subscription.

Liberty's Edge

Diego Valdez wrote:

Hello Sarta,

If you start a subscription start it with the Alien Anthology. Let me know once you have and I can attach the Core Rulebook that was shipped out to the subscription.

Thanks. Done. Order 4422322.

Customer Service Representative

Hello Sarta,

Thank you for letting me know. I have flagged the book as part of your subscription. You should be able to see the PDF on your My Downloads page now.

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