Order 4383909


Customer Service


So, I subscribed to everything and ordered the Limited Edition book. Last week, my card was pre-authorized for order 4383909, which showed as pending and in the order details said the pre-authorization would expire on Friday. In my subscriptions page, it shows the same order not shipping until November. The pre-authorization has expired. I emailed customer service asking if the subscriptions page was a known bug or something on around the 4th and still haven't heard back. Please, tell me I won't be waiting until November to see this game. I know it's a crazy month, and I want to be patient. I just also want to know that my order isn't stuck in glitch limbo or something. Thank you in advance for taking the time to help.

Silver Crusade

I had the same weird display error of my Starfinder stuff showing as not shipping until November, and my authorizations expired and everything. My order shipped yesterday, and now the November shipment only shows what it should. It's rather a frightening display error when you're excited for cool stuff, but it will work out.


Awesome. Thank you.

Customer Service Representative

Hello Nuttallfun,

This is a display error. I don't see any issues with your order. It is just waiting for its turn in the shipping queue.


Thank you.

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