Order is still pending.


Customer Service


My order (4359971) has been pending for a while. According to my credit card statement I already got charged which, I IIRC, usually happens when things get shipped. What's the status on this order?

Customer Service Representative

Hello Malwing,

We don't charge for anything until it ships, so you have not been charged. An authorization was opened when the order was placed. This is us pinging the bank to make sure the card is valid. When this happens most banks will put a temporary hold on the funds, which can look like a pending transaction on your end.

We began shipping the Starfinder orders late last week. We currently are on track to have them all shipped by August 18. Your order can ship anytime between now and August 18.


Thanks! It showing up on my bank app but no shiny new Starfinder PDF had me confused.

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