Order 4390734


Customer Service


Adventure Path Charter Subscriber

As part of order 4390734 I purchased a Syrinscape soundset. On the selling page it says "Availablility: Your Syrinscape audio content will be delivered as a Voucher Code on your My Downloads page redeemable at syrinscape.com".

However I have waited half a day and nothing has shown up in "My Downloads" page. I am I just missing where to click or did something go wrong?

Thanks

Paizo Employee Customer Service Representative

Hello ShadowChemosh,

I have let the webstore team know and they should be emailing you with a claim code soon.


Adventure Path Charter Subscriber
Diego Valdez wrote:

Hello ShadowChemosh,

I have let the webstore team know and they should be emailing you with a claim code soon.

FYI I have gotten no emails about a claim code from Paizo (yes I checked my spam folder to make sure). Just checked the My Downloads section again and no voucher code. =(

I know Paizo is busy with Gen Con but if I could get the code next week sometime it would be really nice.

Thanks!

Paizo Employee Customer Service Representative

Hello ShadowChemosh,

Thank you for letting me know. I just spoke to the webstore team and got the code from them. I have sent you an email. Let me know if you do not receive it.


Adventure Path Charter Subscriber
Diego Valdez wrote:

Hello ShadowChemosh,

Thank you for letting me know. I just spoke to the webstore team and got the code from them. I have sent you an email. Let me know if you do not receive it.

I got the email with the voucher and I was able to redeem it over on Syrinscape's site.

Thanks so much!

Community / Forums / Paizo / Customer Service / Order 4390734 All Messageboards

Want to post a reply? Sign in.