Gen Con Subscriptions


Customer Service

Liberty's Edge

Pathfinder Companion, Maps, Pawns, Starfinder Adventure Path, Starfinder Roleplaying Game Subscriber; Pathfinder Roleplaying Game Superscriber

I recently did three things in rapid succession:

1) Subscribed to just about everything Starfinder. (Maybe actually everything?)

2) Ordered a Limited Edition SFCRB

3) Selected 'Gen Con Pickup'

...

Now none of those products appear in my upcoming subscriptions.

Just want to make sure everything is in order. Don't want to show up for my books at the con and not be able to get them. :)

Thank you

Paizo Employee Customer Service Representative

Hello Perram,

I see all of the starting items in your sidecart and I see your account set to pick up your subs at GenCon. I do want to give you a heads up that your Limited Edition is also in your sidecart but those will not be available for pickup at GenCon. So right now it is set to be shipped out with your September subscription order.

Liberty's Edge

Pathfinder Companion, Maps, Pawns, Starfinder Adventure Path, Starfinder Roleplaying Game Subscriber; Pathfinder Roleplaying Game Superscriber
Diego Valdez wrote:

Hello Perram,

I see all of the starting items in your sidecart and I see your account set to pick up your subs at GenCon. I do want to give you a heads up that your Limited Edition is also in your sidecart but those will not be available for pickup at GenCon. So right now it is set to be shipped out with your September subscription order.

Ok, thanks, anyway to change that LE to just ship as soon as possible, then?

Paizo Employee Customer Service Representative

Hello Perram,

I have moved the Limited Edition to its own order so it will ship out as soon as possible. You will be receiving an email confirmation, please look it over and let me know if any changes need to be made.

Liberty's Edge

Pathfinder Companion, Maps, Pawns, Starfinder Adventure Path, Starfinder Roleplaying Game Subscriber; Pathfinder Roleplaying Game Superscriber

Hey, sorry to bump, but right now all my stuff that I would pick up at Gen Con is listed as "Items shipping with a later subscription shipment"

Paizo Employee Customer Service Manager

The display showing a blank box for Gen Con pick up/"shipping later" appears to be a bug.

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